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SMEs as Trainers/Instructors

Given the current economy, many organizations are eliminating professional trainers from their salary rolls. While I understand the decision (not agree with, but understand), I worry about it. Too many SMEs are unskilled as presenters and facilitators at best, or unwilling participants at worst!

Man hidingThey’ve become SMEs by focusing on their chosen fields and not on the fine art of message delivery. When it comes time to present their content, they rely on what has gotten them where they are; their technical skills. At times they can even hide behind their erudition which further disconnects them from the audience they should be concerned about.

Unfortunately, the people who pay for this decision are the employees who need the training to do their jobs well. Good training content poorly delivered is no better than poor content well delivered.  It ends up being another example of organizations looking only at the “cost” side of cost/benefit and not enough time looking at the “benefit” side.